Support

At WinPalace Mobile Casino, players can dive into an extensive array of online casino games, from captivating slots to strategic table games and immersive video poker, all tailored for seamless mobile action. Operating under the strict oversight of Curaçao licensing, we guarantee a safe and equitable space for every wager you place. Our commitment to your peace of mind extends to round-the-clock customer support, ensuring that help is always just a moment away, building a foundation of trust with every interaction.

Security and Fairness at the Core

Your safety is our priority at WinPalace Mobile Casino. We utilize cutting-edge SSL encryption to protect your personal and financial details, creating a fortified barrier against any threats. Beyond security, fairness is non-negotiable—our games are driven by certified Random Number Generators (RNGs), delivering results that are completely random and unbiased. Play with confidence, knowing every spin or deal is governed by integrity.

Your Support, Anytime, Anywhere

We know that questions or issues can arise at any hour, which is why WinPalace Mobile Casino offers multiple channels to get the assistance you need, whenever you need it. Our dedicated team is here to ensure your gaming journey remains smooth and enjoyable.

Live Chat for Instant Solutions

For immediate help, our Live Chat feature is available 24/7. Simply click the “Live Chat” button on our website, enter your name, account number or email, and describe your concern. A friendly support agent will be with you in seconds to resolve any hiccup.

Email for Detailed Queries

If your question requires a more in-depth response or isn’t urgent, reach out via email at support@winpalace.com. Our team strives to respond promptly, ensuring you’re never left waiting long for the answers you need.

Phone Support for Direct Contact

Prefer to speak with someone directly? We’ve got you covered with toll-free numbers for players in the USA at 1-888-835-9940 and a freephone line for UK players at 080-823-436-19. Connect with us anytime for personalized assistance.

At WinPalace Mobile Casino, we’re not just about games—we’re about crafting an experience where you feel valued and supported every step of the way. Whether it’s a quick query or a complex issue, our team is ready to assist, ensuring your time with us is nothing short of exceptional.